FAQ

Do you ship worldwide?

Yes, we ship worldwide from The Netherlands. If your country is not on the shipping list, you can indicate this via our social media channels or the chat below. We ship the same day for orders made before 4 PM GMT. 

Which payment methods can I use?

At the moment it is only possible to pay with the following payment methods: IDEAL, Creditcard, Klarna, Apple Pay, PayPal, Bancontact, Giropay, Przelewy24, KBA/CBC, Belfius and EPS.

What is Saffiano leather?

Saffiano leather is a sturdy, durable leather that is also widely used by the best fashion houses in the world. The leather is specially treated to make it more resistant to certain conditions such as scratches and water.

What is Alcantara suede?

Alcantara Suede is the brand name of a common synthetic textile material. It has a soft, suede-like microfibre pile and is noted for its durability. Alcantara Suede is commonly seen in luxury automotive applications.

How does your return policy work?

Returns can easily be requested by email via info@watchhw.com or the chat below. Don't forget to mention your order number in the mail or chat. Returns are possible up to a maximum of 14 days after receiving. However the product must remain in unused, original condition, and in its original packaging.